Unlocking the communication code

Communicating with Older Adults: An Update


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I have been studying how to unlock the communication code of older adults for the last twenty-three years. My first breakthrough came early on with developmental psychology, a model based on age-specific tasks that are easy to understand, easy to…

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The Wrong Signals: Shutting Down Change Before It Starts


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How do we help our aging parents consider making positive changes in their lives? We want to help, and feel we have good ideas that could improve their quality of life. For example, we would like for them to consider:…

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